Production Policy

Copyright Responsibility

  • By submitting files for printing, you represent that you are the legal owner of the work and/or have the necessary rights to reproduce it. You will assume full responsibility for any claims of plagiarism or copyright infringement.

Order Processing

  • We strive to process all orders the same day they are received. However, depending on workload and order complexity, production and shipping may take 1-2 business days. Rush orders may be available for an additional fee.
  • Once an order is placed, clients will receive a confirmation email with an updated production and shipping timeline.
  • Clients are responsible for thoroughly reviewing their uploaded files. We are not liable for errors resulting from issues within the provided files.

Production Time

  • For complex or large-format orders, please contact us for a specific turnaround estimate.
  • Production times do not include shipping transit time.
  • Standard production time for most orders is 1-2 business days. Orders exceeding 100 pages may require an additional day of production time.

Quality Control

  • We perform basic visual quality checks on all prints before shipping.
  • If a print does not meet our quality standards, we will reprint the order at no additional cost.
  • Customers must notify us of any quality concerns within 24 hours of package delivery. However we are not responsible for damaged packages.

Changes and Cancellations

  • Changes to an order may be possible if the order has not yet entered production. Please contact us immediately for assistance.
  • Cancellations and refunds are not possible once printed


  • Production times are estimates and may be subject to change due to order volume or equipment issues. We will make every effort to communicate any delays promptly.